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Terms & Conditions

Terms & Conditions

Welcome to the Avandi Terms & Conditions page. Please go through this page completely before placing your order. Your transaction will be completed within the legal scope of www.avandi.lk.

If you have any queries relating to these terms and conditions please get in touch with us for further clarifications before placing your order.

Variation

www.avandi.lk has the right to change these terms without prior notice. Changes will apply to any subsequent orders received. Once your order has been confirmed we will not be able to make any changes.

Terms of Sale

Out of Stock products

Any purchase on www.avandi.lk is subject to stock availability. In case of stock unavailability we will inform you within 1-2 working days, and the payment can be refunded.

Cash on Delivery

Where the cash on delivery option is selected please make payment to the Courier.

Rules for use of the website

You may only use the www.avandi.lk Service as expressly permitted by www.avandi.lk. You may not cause harm to the website or the Avandi Service. Specifically, but not by way of limitation, you may not.

  • -Engage in any activity that interferes with another user’s ability to use or enjoy the www.avandi.lk service.
  • -Interfere with the www.avandi.lk service by using viruses or any other programs or technology designed to disrupt or damage any software or hardware
  • -Modify, create derivative works from, reverse engineer, decompile or disassemble any technology used to provide the www.avandi.lk service
  • -Use a robot or other device or process to monitor the activity on or copy pages from the website, except in the operation or use of an internet search engine, hit counters or similar technology.
  • -Collect electronic mail addresses or other information from third parties by using the www.avandi.lk service.

Governing Law and Jurisdiction

These terms and conditions are to be construed in accordance with the laws of Sri Lanka and in the event of any dispute or claim associated with these terms and conditions, that dispute or claim shall be subject to the exclusive jurisdiction of the Courts of Sri Lanka.

Sales contract

Web Orders - Items displayed on the website are an Invitation to Treat. An Offer is made by you when you seek to purchase an item. The automated email sent upon placing the order is a Receipt of Order. Your offer will be Accepted when we send confirmation of dispatch of the product to you.

Phone/SMS/WHATSAPP Orders - All orders are subject to acceptance. Order will be accepted once we send you a confirmation of dispatch email and/or sms. If you change your mind please see our Cancellation Policy.

Cancellations of Fraudulent /Loss to business orders

To provide a safe and secure shopping experience, we regularly monitor transactions for fraudulent activity. In the event of detecting any suspicious activity www.avandi.lk reserves the right to cancel all past, pending and future orders without any liability. www.avandi.lk also reserves the right to refuse or cancel orders in scenarios like inaccuracies in pricing of product on website and stock unavailability. We may also require additional verifications or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your card has been charged, the said amount will be reversed to your Card Account. If it is a bank transfer then back to your bank account.

The customer may be considered fraudulent if any of the following scenarios are met:

Customer doesn’t reply to calls, emails or whatsapp messages requiring details or information by us or one of our business partners (eg courier)

Customer fails to produce adequate documents during the payment details verification

Misuse of another customer’s phone/email

Customer uses invalid email and phone number

Overuse of a voucher code

Customer returns the wrong product

Customer refuses to pay for an order

Entire Agreement

The above Terms and Conditions (Including the Privacy Policy, and other policies stated within this website) constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and AVANDI.